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1600 Bath Road
Kingston, Ontario
K7M 4X7
Tel: (613) 634-5527
Fax: (613) 634-3135

olgc
 

Privacy Statement

In this Privacy Policy, references to the "Company", "we", "us", or the “Service” shall refer to the www.treasurechestbingo.com web site and/or Treasure Chest Bingo Centre. The Company respects your privacy and we are committed to protecting your personal information. By clicking “Yes” during the registration process and/or by your continued use of the Service following the posting of this Privacy Policy you agree to this Privacy Policy. This Privacy Policy supersedes any earlier version. We may periodically make changes to this Privacy Policy and we will post the modified terms and conditions on the Web site.

Information Collected

General
When you interact with the Service, our servers keep an activity log. It collects certain administrative information including: source IP address, time and date of access, web page(s) visited, software crash reports, etc. which are essential for customer service. We do not collect Personal Information about you on the Service without your knowledge.

Personal
This is information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or mailing address, email address, phone number, or other contact information. You may be asked to provide Personal Information when you register for membership or otherwise use the Service. The Personal Information that we collect may include information such as: transaction history, web site usage preferences, and feedback regarding the Service.

Collecting & Processing Data

We may automatically collect general information data and receive Personal Information about you where you provide such information through the Service or other communications and interactions with the Company. We may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your online Accounts. General and personal information may be disclosed to our staff and to third parties involved in the processing of your transactions or in technical support of the Service.

Information Use

We use the Personal Information we collect from you to provide customer support, deliver the Service, and for various other business requirements. Your Personal Information may also be shared with our affiliates, subsidiaries, agents and suppliers in order to provide the Service and provide you with promotional offers and with information regarding our company and the Service.

Automatic Disclosures

We may disclose your Personal Information if required to do so to comply with any legal process served on the Service or to protect our rights or property.

In our sole discretion, if you are suspected to have cheated or attempted to defraud the Company or any other user of the Service in any way including but not limited to game manipulation or payment fraud, we reserve the right to share this information and your personal information with the appropriate agencies.

If we should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of our assets, or otherwise transfer substantially all of our relevant assets to a third party, we are entitled to share the Personal Information and all other information you have provided through the Service to potential and subsequent business and merger partners.

Promotions and Contests

Periodically, we will request personal information from you via surveys or contests. Participation in these surveys or contests is completely voluntary. If you choose to participate in a survey or contest and win, by accepting any contest prize or winnings from us, you consent to the use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. We may also use your Personal Information to provide you with information regarding any products, services and promotions, including other gaming products of ours and our affiliates such as electronic bingo, personal play games and lottery services. We will not sell, lease or share your Personal Information except as set forth in this Privacy Policy.

Information Updates

You may update personal information, delete personal information or “opt out” of receiving any promotional communications from us by sending an email to service@treasurechestbingo.com. You may have to provide reasonable evidence for such changes to be completed.

Use of Cookies

We may use cookies to improve the Service. You have the ability to accept or decline cookies via your online browser. Declining cookies may impair your use of the Service.

Security

We reserve the right to conduct a security review at any time to validate your identity, age and the registration data provided by you. We may also verify your use of your web site account and your financial transactions with the Service for potential breach of our terms and conditions and of applicable law. Acceptance of this Privacy Policy authorizes us, our staff, affiliates, subsidiaries and agents to use your Personal Information and to disclose your Personal Information to third parties for the purpose of validating the information you provided to us. You also agree to provide such information or documentation as we may request.

We understand the importance of information security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in a password-protected database residing on servers based in Canada behind active firewall software.

Protection of Minors

The Service is not intended for or directed to persons under the age of 18. Any person who provides their information to us through any part of the Service represents to us that they are 18 years of age or older. This may involve us having to access and verify your Personal Information. If we become aware that a minor has attempted to or has submitted personal information via the Web site, we will take steps to remove such information from our records.

Third-Party Practices

We assume no responsibility or liability whatsoever for the practices, actions or policies of third party service providers, and are not responsible for the content or privacy practices of such third parties.

Legal Disclaimer

The Service operates “AS-IS” and “AS-AVAILABLE,” without liability of any kind. Due to the complexities of internet technologies, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information. We are not responsible for events beyond our direct control.

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